I met reader Karen Snyder when I was thirty-two. She and I worked at the same law firm: she as paralegal; I as administrator. Managing lawyers is like herding cats....no cliche there. I boiled my days in pots of stress, and I was seldom happy. Karen was always a happy face. It lit up my office (well really, it was a closet). Every time she poked her head around the doorframe or sat across from my desk, my day improved. She doesn't know how much she helped me endure those ten long months. I'll always be grateful for her.